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How Can I Request a Ride?
Call, Tap, or Click to Request Your Ride
CALL US - 7 DAYS A WEEK
Contact Us Monday - Sunday from 5:00 AM to 12:00 AM (Midnight) - 920-214-8214
USE THE CATCH A RIDE APP
Download the Catch a Ride App on your smartphone.
REQUEST YOUR RIDE ONLINE
Use the web to schedule your trip from your home computer or tablet.
Booking Tips
- Plan Ahead: Advanced booking is requested but not required.
- Booking Window: For best service availability, please request your ride 24-28 hours in advance.
- Trip Priority: All trip purposes are welcome, including but not limited to work, medical appointments and grocery access.
How Much Does It Cost?
Fares are based on distance (one way):
- 0 - 5 Miles: $3.00
- 5-10 Miles: $4.00
- 10+ Miles: $5.00
Important to Know:
- Riding with someone? The second rider gets $1 off!
- Personal Care Attendants (PCA) ride free
- Children age 5 and under ride free with an adult
You will always know the price before your ride is confirmed.
When is the Service Available?
- Monday: 5:00 AM - 12:00 AM
- Tuesday: 5:00 AM - 12:00 AM
- Wednesday: 5:00 AM - 12:00 AM
- Thursday: 5:00 AM - 12:00 AM
- Friday: 5:00 AM - 12:00 AM
- Saturday: 6:00 AM - 12:00 AM
- Sunday: 8:00 AM - 4:00 PM
Holiday Schedule
The Waupaca County Catch a Ride program follows the holidays of the County, and no service will be available: Martin Luther King Jr. Birthday - Jan 19, 2026, Memorial Day - May 25, 2026, Independence Day - July 4, 2026, Labor Day - Sept 7, 2026, Thanksgiving - Nov 26, 2026, Christmas Eve - Dec 24, 2026 , Christmas Day - Dec 25, 2026, New Year's Eve - Dec 31, 2026.
Where Can I Go?
Waupaca County Catch a Ride serves the entire county and a 3 mile radius - including New London. Trips must start and end within the service area.
We Are Hiring Driver Team Members to Expand the Service!
Learn How the Service Began
Check out the video highlighting Waupaca County Catch a Ride when it launched in 2023 for employment services. Meet a few of our first partners and riders using the program to get to work.
Questions?
We are happy to support you and answer any questions you may have about the new public transit service. We will respond within 24 - 48 hours! Thank you!
Email: support@catcharide.org
Phone: 920.214.8214
Title VI
Feonix - Mobility Rising operates its programs and services without regard to race, color, national origin, disability, sex, age, religion, income status or limited English proficiency (LEP) in accordance with Title VI of the Civil Rights Act and Americans with Disabilities Act (ADA).
For more information and the procedures to file a complaint, contact Feonix - Mobility Rising, Email titlevi@feonix.org , Phone 920.214.8214
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